“November 18, 2013

Dear Mr. Shaw:

The plans you developed are some of the most professional and legible plans we have received this year, which is over a thousand.

It is a pleasure to work with quality plans, since what we provide will be more accurate as a result.

Thank you.

DENNIS A. McCLAIN CEA, CEPE  NR08-99-528   R08-89-303

DAVID A. McCLAIN  CEPE     NR08-07-3586   R08-07-1580”